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Author: mobile-smile.net

Description: Now, despite all the multimedia focus, Motorola admits that the Q9m's heart and soul is still in the messaging and voice features. The Q9m now runs Windows Mobile 6 Standard Edition, so it supports Microsoft's Direct Push Technology out of the box for real-time corporate e-mail delivery and Outlook synchronization. You can also access your POP3 and IMAP4 accounts. An e-mail wizard walks you through the steps for configuring the Q9m to retrieve messages from these accounts, and it's really just a simple matter of entering your e-mail address and password. Unfortunately, Verizon has stripped out Windows Live and Live Messenger from the smart phone to cut some costs.

As for other productivity apps, Motorola made the conscious choice to go with DataViz's Documents to Go Office Suite rather than Microsoft's Office Mobile Suite to give you the ability to not only view and edit Word, Excel, and PowerPoint files, but to enable you to create them as well. There's also a PDF viewer and Zip Manager. Other PIM apps include a File Manager, a task list, a memo pad, and a conversion tool. Two additional utilities that are quite helpful are the Memory Manager and Task Manager located under Start > System Tools, where you can check the status of used and free memory and close out of running applications to optimize performance.

Last, but not least, the Motorola Q9m's phone features include a duplex speakerphone, voice dialing and commands, smart dialing, three-way calling, and text and multimedia messaging. The Q's phone book is limited only by the available memory, and each entry can hold as many as 12 phone numbers, three e-mail addresses, addresses for home and work, a job title, and more. For caller-ID purposes, you can assign a contact to a category or pair it with any of 23 polyphonic ring tones or a photo.

Performance
We tested the dual-band (CDMA 850/1900; EV-DO) Motorola Q9m in San Francisco using Verizon service, and call quality was generally good. We noticed a slight background hiss on our end, but audio sounded loud and clear. Our friends reported similar results, although they said we were a bit soft. We were also able to interact with our bank's automated voice response system with no problems. Speakerphone quality was excellent--almost better than the regular phone. There was plenty of volume and no distortion or static on either end of the conversation. We were able to pair the Q9m to both the Motorola H680 Bluetooth headset and the Motorola S9 Bluetooth active headphones with no problems.

Powered by the same 312MHz Intel processor and memory capacity of the original Motorola Q, the Q9m wasn't quite able to keep up with the demands of the new operating system or multimedia capabilities. Performance was sluggish a lot of time; even simple tasks such as switching Home screen views or launching a program took more than a few seconds when we had numerous applications open. . We were able to successfully sync our Outlook information with the Q9m using ActiveSync, and there were no glitches when transferring and working on various Office documents. The Web browsing experience was quite pleasant, thanks to Verizon's EV-DO network, as pages loaded quickly.

Multimedia performance was quite impressive. Compared to other smart phones we've tested, we noticed songs sounded richer and more full, thanks to the Q9m's dual speaker system. We were able to download several tracks from the V Cast service, and once again, the EV-DO speeds helped for a seamless experience. Video playback was smooth, with good synchronization between audio and picture. As one would expect, there was some pixilation but not bad for watching short clips. The only hiccup is that on a couple of occasions, the device could not read our Mini SD card, so we had to reinsert it.

The Motorola Q9m is rated for four hours of talk time and as long as eight days of standby time. We are still conducting our battery tests, but the device has already outlasted the rated talk time. We will update this section as soon as we have final results. According to FCC radiation tests, the Q9m has a digital SAR rating of 1.3 watts per kilogram.